Question 1

What makes Lumvio different from other freelance platforms?

Accepted Answer

Every freelancer is identity-verified through Stripe Identity before they can list work, which helps keep fake and ghost accounts off the platform.

Question 2

How does identity verification work?

Accepted Answer

You upload a government-issued ID and take a quick live selfie. Stripe's biometric engine confirms the match in seconds, then your profile earns a permanent verified badge.

Question 3

How do payments and payment protection work?

Accepted Answer

Clients fund an invoice before work begins. Funds are held under payment protection until the deliverable is approved, then the freelancer can withdraw via Stripe or crypto.

Question 4

Is there a free plan?

Accepted Answer

Yes. Complete identity verification and unlock one free project to try the platform. Upgrade anytime when you're ready for more volume.

Question 5

What happens if a client doesn't release payment?

Accepted Answer

Payment protection covers both sides. If a client goes silent, funds auto-release to the freelancer after the review window ends.

The client portal your freelance business deserves.